Posted on: March 17, 2020 9:38 am

Alban CAT is open for business

Page Update April 2, 2020 3.58pm

Valued Customer: Alban CAT is open for business as usual.

However, as the COVID-19 situation continues to unfold, we are taking more aggressive precautions to protect the health of our employees and customers.  Effective immediately, we have made the decision to eliminate all foot traffic in our dealerships.


Going forward:

  • Our facility doors will be locked and buildings closed to all visitors, including customers and vendors.
    If an emergency repair or other situation arises that requires a visitor to enter, please contact Marianne Bishoff to obtain the necessary paperwork to be filled out by the visitor and make arrangements for the visitor to be separated from employees and limited to the area in which he/she needs to work.  Immediately after the visitor leaves, the area in which he/she worked must be sanitized as per the instructions previously provided for ongoing wipe-down and sanitizing.
  • Communications will be conducted solely through phone or email.
  • Direct phone numbers will be posted at facility doors so that, in the event a visitor arrives without making prior arrangements, he/she can call and get immediate assistance from someone onsite.

Contact Us

For Parts:

As we continue to monitor the status of the Coronavirus (COVID-19), Alban CAT is keeping a very close watch on all changes, both inside and outside our service territory, that may impact our ability to serve our customers.

Recently, the State of Pennsylvania declared a State of Emergency, shuttering all “nonessential” businesses across the state. Many of you may be aware that one of Caterpillar’s largest Parts Distribution Centers (PDC) is located in York, PA. Alban CAT works closely with this facility to supply you with the parts you need to conduct business and serve our communities.

Alban CAT confirmed this morning with Caterpillar that this facility has been deemed as an Essential Business and will continue to operate as normal. Alban CAT will continue to work with the York PDC under normal operating conditions, which includes nightly emergency parts orders and parts stock replenishment to all Alban’s branches.

We will continue to monitor the situation in Pennsylvania and post future updates on this site if any changes transpire.

  • Order parts online, via email, or call in and speak to a representative.
  • For parts deliveries, our drivers will meet your employee outside of your facility, or parts can be left in a pre-designated area.
  • For parts pick-up at a location, once you arrive, please call the location and we will meet you in the parking lot.

Parts.Cat.Com

For Service:

  • Please schedule all PMs and repair work via phone or email.
  • There will be a designated drop-off location. Our team will greet you outside.
  • All equipment touch-points will be wiped down and disinfected before and after service work is performed.
  • We will communicate work approvals, notifications, pick-up or delivery arrangements, and payment via phone or email.

Alban CAT Service

For Sales:

  • Please call or email with your sales representative to discuss any needs you have involving machines, options, rentals, generator sets, or other needs.
  • Any customer, vendor, or visitor onsite will be asked to practice social distancing and avoid shaking hands with our representatives.
  • Transport drivers making deliveries or picking up equipment will be greeted outside of our facility in a designated drop-off location.

Alban CAT Product Range

For Rental:

  • Please call the rental sales counter or your rental sales representative to discuss the rental equipment needed, and its availability.
  • All vehicle touch points will be wiped down and disinfected before and after service is completed.
  • Any customer, vendor, or visitor onsite will be asked to practice social distancing and avoid shaking hands with our representatives.
  • Transport drivers making deliveries or picking up machines will be greeted outside of our facility in a designated drop-off location.

CAT® Rental Store


Alban CAT is closely monitoring the COVID-19 situation.  We want to assure you that we have taken steps, and will continue to take necessary steps, that will allow us to service our customer needs while maintaining a focus on the health and safety of our workforce.

Until further notice, we have limited non-essential travel and face-to-face meetings, and communications are conducted via e-mail or telephone.  We are confident in the measures we have taken thus far and will continue to evaluate and adjust as needed.  Our employees are working at full capacity and are available to support you from any of our locations and in the field.

We will continue to monitor the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) for the latest COVID-19 developments and we encourage you to do the same.  Stay informed and stay safe.

Alban Tractor Co., Inc.


CAT® Machine Coloring Book

More COVID-19 Resources

Maryland.gov COVID-19 Updates

Virginia.gov COVID-19 Updates

Delaware.gov COVID-19 Updates

WV.gov COVID-19 Updates

PA.gov COVID-19 Updates

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